VISN 04

Veterans receiving health care at VA medical centers throughout VISN 4 can now obtain care 24/7/365 with the ease of a video chat or phone call with a licensed health care provider. If you have an urgent medical or mental health question, our nurse clinical contact center can help. Call the main phone number of your VISN 4 VA medical center and press 3.

VA Health Connect

VA Health Connect is VA’s virtual health care service that makes it easier for you to get the right care, right now. With VA Health Connect, you can ask questions, get information and even be seen virtually by a VA health care provider. You can also:

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• Schedule, verify or reschedule primary care, mental health, and/or specialty care appointments.
• Talk with a medical provider about your health care needs.
• Connect with a mental health team.
• Learn more about care and treatment options.
• Refill, request medication renewals and check on the status of your medications

Tele Emergency Care

VISN 4 Tele Emergency Care (formerly Tele Urgent Care) uses phone appointments or VA Video Connect (VVC) to conduct appointments privately and securely in a virtual medical room from anywhere using the camera on your smart phone, computer, or tablet. Tele Emergency Care can help treat many common conditions including:

• minor cuts, scrapes, rashes and skin irritations
• tick, insect and spider bites
• common cold, cough and flu symptoms
• headaches
• sprains, back pain and joint pain/stiffness
• pink eye
• urinary tract infections
• upset stomach and constipation

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A registered nurse in the VISN 4 RN Clinical Contact Center will evaluate your symptoms, provide a care recommendation and, if needed, schedule a virtual or face-to-face same day appointment. Our Tele Emergency Care providers are available from 7 a.m. to 11 p.m. ET, 365 days per year, and there are NO copayments! Tele-EC is comprised of emergency medicine providers available on-demand for consultation on a variety of emergency situations. Our Tele EC providers can help to reduce unnecessary trips to the emergency department or recommend the right level of care and urgency to seek care.

1-833-835-3874

NOTE: Tele Emergency Care supports but does not replace in-person care. If you believe that your condition is life threatening, call 9-1-1 or go to the nearest emergency department.

Connect with us through VA Health Chat

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If you have a non-urgent health care question, you can use VA Health Chat to quickly connect with a VISN 4 Clinical Contact Center nurse. Our nursing staff is available to chat from 7:30 a.m. to 4 p.m. ET Monday through Friday except holidays.

You can also schedule your next VA appointment quickly and easily using the VA Health Chat app! Our schedulers in the VISN 4 Clinical Contact Center are available to help you from 3 p.m. to midnight.

Use VA Health Chat for fast answers when you need to:

• Schedule a VA appointment
• Refill a VA prescription
• Receive medical advice for a non-life-threatening injury or illness

Download the VA Health Chat app and learn more at mobile.va.gov/app/va-health-chat.

Nguồn: https://vuihoctienghan.edu.vn
Danh mục: Info